"Is anything actually happening?"
You can check at two in the morning if you want to. The portal shows the live position of your sale, updated by your agent as each step lands.
For your clients
Your buyers and sellers stop having to ask.
This is the page you can send a seller. It is their view of the move — under your branding, not ours — and it exists so nobody spends a fortnight wondering whether anything is happening.
What they get
1
Sign in with a code
No password to remember. Put in the email address your agent has for you and a six-digit code arrives.
2
See where your sale is
Twenty-four steps, grouped into four phases, with the one that is happening now marked clearly.
3
Understand what each step means
Every stage carries a line of plain English. Short videos explain the ones people worry about most.
4
Follow your chain
Your position in the chain, bottom to top. Addresses are shown without door numbers for privacy.
5
Read your updates
Your agent posts updates to a journal, and a summary email arrives every week without you having to ask.
6
Get ready for moving day
From exchange onwards: the countdown, handover details, meter readings and the first-week essentials.
Already buying or selling through an agency that uses Move With You? Client login takes you to your own sale.
The three questions every client asks
"What is a search, and why is it taking so long?"
Each step is explained in ordinary words, not legal shorthand — and the ones that commonly take weeks say so.
"Who am I waiting on?"
The step that is happening now names who has it: your solicitor, the buyer, the lender or the surveyor.
Fewer "any update?" calls.
And clients who finish the transaction thinking your agency was the most professional they have ever dealt with.